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Privacy Policy

1. Introduction

Cinetorium is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase merchandise, or interact with our digital catalogues. We operate in strict compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) [1].

2. Information We Collect

We only collect personal information that is reasonably necessary for our business functions. This may include:

  • Contact Data: Your name, email address, shipping address, billing address, and phone number when you purchase merchandise.
     

  • Transaction Data: Details about payments made through our secure third-party payment gateways (we do not store full credit card details on our servers).
     

  • Usage Data: IP addresses, browser types, and cookie identifiers collected automatically to optimize your browsing experience when viewing our video and music catalogues.

3. How We Use Your Information

Cinetorium uses the collected information strictly to:

  • Process, package, and ship your physical merchandise orders.
     

  • Deliver access links for digital music or film catalogued items.
     

  • Respond to customer service inquiries, talent submissions, or feedback.
     

  • Send optional promotional updates about upcoming film or music projects, provided you have opted in.

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. Your data is only shared with trusted service providers necessary to run our operations, including:

  • Delivery and courier services (to ship your merchandise).
     

  • Secure payment processing platforms (to handle bank transactions safely).
     

  • Web hosting and data storage providers operating securely within industry standards.

5. Data Security & Storage

  • Protection Measures: Cinetorium takes all reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, or modification.
     

  • Archival Security: In alignment with Cinetorium policy, sensitive corporate registries and talent physical records are stored securely in our physical branch archive library to ensure maximum protection against digital breaches.

6. Accessing and Correcting Your Information

Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you, or to request that we correct any inaccuracies. If you wish to make a request, please contact Cinetorium management directly through our official channels.

7. Complaints & Contact Details

If you have any questions about this Privacy Policy, or if you wish to lodge a complaint regarding how your data has been handled, please contact us. We take privacy concerns seriously and will respond to your inquiry promptly.

8. Updates to this Policy

Cinetorium reserves the right to review and update this Privacy Policy to reflect changes in legislation or business practices. The updated version will be published directly on this web page.

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